When you hire a realtor to sell your property you are expecting that person to be looking out for the best interest in their clients expectations and paying precise attention to every detail in the sale. This was not the case when we had Randy as our realtor.We received an offer in a timely manner but communication in negotiating the transaction was NOT comprehended on his end.We were trying to negotiate the buyer to pay the buyer commission. I was out of the country at the time and texted Randy to let him know I could not look at the offer and I wanted to know if the buyer was paying their 3% commission. He responded and said they are asking us to pay their 3.5% commission and we can walk that back. I took it that walk that back he was going to negotiate for them to pay their commission fee. I guess he was only going to try and walk back us paying 3% instead of 3 1/2. BIG DEAL. My husband was also on the text. He was in the country trying to renegotiate with Randy. He had a hard time getting responses from Randy on negotiating. My husband finally called me and said we got $xxx and buyer to pay 3%. That's what he understood from talking with Randy. The email we received from Randy said updated with counter offer, buyers broker commission 3%. So we thought that was proof he negotiated for them to pay the 3% cause that's what we were asking for. He was distracted at times being at soccer games. He did not listen to what we were asking for and never went over the paperwork we were signing for us to be totally clear. You hire a realtor so things are being done accurately. We would of been better off having a lawyer for the paperwork. We did not find any of this out till the day before closing when we saw the final numbers. When we let Randy know there was an error, it took him some time to get back to me to let me know which line on contract had us paying.We would NEVER use Randy or recommend Randy to anyone. Never even gave us an apology for the misinterpretation.Five Star needs to train Randy on how to go over the paperwork the client is signing so it is clear beyond a shadow of a doubt on what they are signing.

Randy is incredibly knowledgeable in all things real estate. He made my first time home buying experience easy and simple. Randy is proactive and found the house I bought before it even went on the market. His experience and knowledge was very helpful during the entire proccess.

Randy’s help was very much appreciated. Very knowledgeable about the area and the specific unit. Would not hesitate to work with him again. Love the area and can’t wait to explore our new city and county.

Randy was amazing to work with. He did everything in his power to get this done. My wife and I are always happy with Randy. He sold us our first home over 8 years ago and was patient with us constantly sending him info requests on multiple different listings. He listened to our needs and found us what we hope to have as our forever home.

Randy was great to work with. Very responsive, quick to get answers, very knowledgeable. The entire process of selling the home was seem less with Randy. I was not local, but that didn’t matter. I would definitely recommend Randy to anyone buying or selling in Manistee County.